Quick answer

Notice whether staff are organized, professional and consistent; whether the appointment is remembered; whether written pricing matches what you are told; whether common areas are clean; and whether gates, doors, elevators and amenities are working. Also pay attention to how staff interact with current residents. Grant considers management one of the biggest predictors of whether a beautiful apartment will remain enjoyable after move-in.

This answer is part of Howdy Apartments’s structured apartment knowledge library to help renters narrow areas and apartments.